How to Request Live Zoom Support
Need live, face-to-face assistance with your website? With your plan, you can request a 40-minute Zoom Support Session for your site needs.
WebEaze
Last Update há 5 dias
For: Growth and Elite plans
What’s Included in Your Zoom Support Session
Live, real-time support with a WebEaze web designer:
Screen sharing to walk you through updates, fixes, or training
Up to 40 minutes of dedicated time to tackle your website needs
How to Schedule A Session
- Schedule your session here.
- Choose a time and date that works for you, and answer the required questions to better help prepare for your session.
🚫 Cancellation Policy
We know that life happens and we all have busy schedules. Should you need to cancel:
- Cancel or schedule at least 12 hours before your scheduled start time.
- If you don’t cancel and don’t show up, the session will be marked as a no-show and will not be rescheduled for you. Repeated no-shows may result in removal of this feature from your plan.
How to Cancel or Reschedule?
Use the confirmation email you receive after booking.
Look for the “Cancel or Reschedule” link in that email.
We hope you utilize & love the Live Zoom Support feature included with your plan!