Support Methods
One of our values is to offer as many resources possible for website support as we know all business owners may have busy lives. Our support options are tailored to accommodate every client based on their needs.
WebEaze
Last Update 5 dagen geleden
Don’t need live face-to-face help? You can also reach us anytime using the following tools.
Support Options Available
- Submit a Website Request
- Use our website request form to describe what you need help with.
- We’ll respond within your plan’s listed timeline.
- Live Chat Support
- Available during posted hours here.
- Great for quick questions or minor updates.
- Help Center Articles
- Browse our Help Center to find answers to common questions
- Email Support
- You can always contact us if you need assistance with something other than your website.
When to Choose Live Zoom Support Instead
If you need us to walk you through something live on screen.
If your issue is complex and easier to solve in real-time.
If you prefer face-to-face communication.
Live Zoom Session Details
- Up to 40 minutes of live help via Zoom.
Requires scheduling in advance.
Must be canceled at least 12 hours before.
The moral of this article is: Choose the option that works best for you, and we’ll be here to help!