Cancel Your Plan
We hope the thought of canceling your plan doesn’t cross your mind. However, we understand that plans change and businesses evolve.
WebEaze
Last Update há 10 dias
You may cancel your plan with WebEaze at any time from your Stripe Portal. Canceling your plan will be effective immediately from the date you cancel. No refunds or credit will be provided for unused time, per our Refund Policy.
What happens when I cancel my plan?
When you cancel your plan, you’re terminating your relationship with us. This means:
- the Scope of Work (SOW) you signed is no longer in effect and a new SOW must be signed should you join us in the future
- all benefits associated with your plan (including the ongoing support benefit) will end immediately
- your site content and domain will be released from our responsibility
- no refunds will be issued for unused time
You may always join us again at anytime here.
What happens with my site content?
If you have a monthly plan that has not elapsed 12 months, we’ll delete your site content within 2 days of canceling your plan. If your plan has elapsed 12 months or longer (e.g, yearly plan), we’ll transfer all site content to you up to 30 days after cancellation.
Please note: We’re not responsible for your hosting provider, so any formatting or site content that gets lost while transferring it to you are out of our control.
As a courtesy, we’ll email you a list of all third-party integrations you have on your website so your transition can go smoothly.
How about my Domain or Hosting?
If we’ve purchased a domain for you, your domain registrant information includes our credentials that show these details similar to:
WebEaze Support
We’ll ask what you’d like to do with the domain. We can either:
- transfer registrant details to a new provider, or use your credentials
- park & sell your domain
You have 30 days from your cancellation date to let WebEaze know what you’d like to do with your domain. After 30 days, we’ll assume you no longer want the domain and we’ll park & sell it. We will not cover future domain costs, even if you still have a remaining $50 USD domain credit.
Change Your Mind Later?
We’re happy to welcome you back if you’d like to restart a relationship with us. Our pricing page will have our latest offers and promotions for new and returning clients.
Returning back to WebEaze is like starting a new, fresh relationship. Meaning you’ll have to sign another Scope of Work and any terms associated with your plan at that time.